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Shipping policy

Thank you for shopping with us! We are committed to getting your order to you safely and as quickly as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after order is confirmed.

  • You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Times

Estimated delivery times depend on your location:

  • Domestic orders: 3–7 business days

  • International orders: 7–15 business days

Please note that delivery times are estimates and may vary due to weather, holidays, courier delays, customs, or other circumstances beyond our control.

Shipping Charges

Shipping costs are calculated and displayed at checkout based on your delivery address, order size, and available shipping method.

From time to time, we may offer free shipping promotions. Any applicable offer will be clearly stated on our website.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation containing your tracking number. You can use this number to track your package through the courier's website.

Delayed or Lost Packages

If your package is significantly delayed or appears to be lost, please contact us at aysufashion@gmail.com with your order number. We will work with the shipping carrier to investigate the issue.

Please ensure that your shipping address is correct before completing your purchase. We cannot be responsible for delays or additional costs caused by an incorrect or incomplete address.

International Orders

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country. These charges are not included in the product or shipping price unless explicitly stated.

Customs clearance may also cause additional delivery delays.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged packaging and product. We will review the issue and help determine the appropriate solution.

Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Email: aysufashion@gmail.com
Business Name: AYSU FASHION 

We reserve the right to update this shipping policy at any time. Any changes will be posted on this page.